Shipping policy

At Cloudnola, we’re all about getting your orders to you safely, quickly, and with minimal fuss. Here’s everything you need to know about our shipping zones, rates, and delivery times.

---

 

🇺🇸 U.S. Shipping

Ships from New York in 2–4 business days
Free shipping on orders $100+ · $8.95 flat under $100

🌍 International Shipping

Calculated a Check Out
You we'll be abel to see:
-Carrier
-Shipping Cost
-Customs if Applicable
-Tax if Applicable

All before you complete your purchase.

 

---

Claims Policy

If your order arrives damaged, we’ll help make it right. To process a claim with the carrier, we’ll need:

• A photo of the damaged item
• A photo of the box’s exterior showing any damage
• A photo of the shipping label
• A photo of the box’s interior (preferably with the item inside)

Email the required photos to care@cloudnola.com, and we’ll handle the rest. Claims without these details may be denied by carriers.

---

Return Policy

Not loving your order? No worries! Here’s how to return it:

Eligibility: Returns accepted within 30 days if items are unused and in original packaging.

How to Return:

Send your item to:

Cloudnola
5926 Chestnut Grove Pl.
St Cloud, FL. 34771